Inc. magazine recently wrote a glowing
review of the Basecamp app, praising it as a combination of Slack and
Microsoft Project. Digging deeper, the review found that the reason for
Basecamp's skyrocketing popularity and success as a project management
tool is that the app answers the three most important questions in
business that every team member asks almost daily.
- What am I doing? Every team member wants to know the role they play in your showroom, why it is important and how they make a difference. If you fail to provide your team members with the answers to those questions, your team members will tend to lose focus and interest. Great managers constantly reinforce the reasons why team members come to the showroom.
- Why am I here? Simon Sinek in his seminal work, Start With Why, brilliantly points out that most businesses can describe what they do and how they provide products and services, but few answer the question why businesses do what they do. The "why" for many showrooms is to make a positive difference in their clients' lives. You are not simply creating new baths and kitchens, you are making dreams come true, improving family cohesiveness and improving lifestyles. When you explain the "why" to your team members, they understand the underlying motivation for the jobs they perform.
- What's the deadline? Inc. claims that the leading cause of stress in the workplace is confusion over due dates on projects. When you set a deadline or milestone, you are establishing priorities for your team.
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