Our
business world continues to change at an alarming pace. Imagine if you
were in the automobile industry. Today, shared services - Uber and Lyft
- represents less than 1% of all driving volume. Several experts
predict that self-driving vehicles and shared service will represent 10%
of driving volume by 2024. With the auto industry accounting for 15% of
gross domestic product (GDP), the anticipated disruption is going to
have far-reaching economic and social impact.
Our
industry continues to be disrupted by the Internet and new competitive
players. Many showrooms are successfully combatting online competition
by improving customer experiences and demonstrating the value they bring
to their customers and their projects. To survive and thrive in a
consistently changing retail paradigm you need to be adaptable, writes
Rick Houcek in a recent 2-Minute Monday Motivator. If you need an example of successful adaptation, look no further than the wily coyote, suggests Houcek.
Throughout
time, coyotes have become stronger, more grizzled and in greater
numbers than ever before. The reason is adaptability. Houcek points out
that while other species have suffered as their natural habitats shrink,
the coyote has learned to adapt. They can live in cities as big as Los
Angeles, Washington DC and Philadelphia. They can live in all life zones
- deserts, grasslands, low valley floors, open plains, foothills, tall
mountains and populated neighborhoods. Coyotes, unlike most other breeds
of animals, can hunt alone, in pairs or in packs and will eat almost
anything. Coyotes do not miss a single opportunity. They are neither
nocturnal or daylight foragers. They are 24-hour animals.
Coyotes
have survived better than almost all other members of the animal
kingdom by their ability to adapt. Houcek states the coyote reminds him
of an old German proverb, "There's no such thing as bad weather. Only
inappropriate clothing."
The
key to surviving in today's ever-changing world is to have the
foresight and ability to change. In your showroom, what adaptations
should you make to meet customer demands and improve customer
experiences? As the leaders in decorative plumbing and hardware industry
nationwide, we all can take advantage of Gandhi's guidance, "Be the
change you seek."
We
know that success is not guaranteed, prosperity is not promised and
safety is not ensured. Your ability not only to survive, but thrive is a
direct result of life-long learning, constantly improving and most
importantly, adapting to whatever life and circumstances throws at you.
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