The networking during bar time and
other events generates a big return while attending the DPHA Conference
(October 11-14, 2018) at the Sawgrass Marriott Golf Resort & Spa
in Ponte Vedra Beach, FL. At the bar, members can discuss how things
are going with peers from across North America. It's also the only
venue where dealers can receive a real inside perspective on the state
of the industry and business practices that others use to address the
daily challenges of owning and running a showroom.
You can maximize the returns on your bar-time conversations
in Ponte Vedra Beach by preparing in advance - sorry though, that does
not mean to start drinking now. When someone asks "how's business",
don't automatically respond with the tried and true, "good, could be
better, great, coming around, on the uptick," etc. Instead, use those
standard questions to engage in a more beneficial conversation by
giving a couple of examples of how you have made things better, changes
that are taking place or recent accomplishments. Instead of saying,
"business is good," relate that business is good because a couple of
new things you have tried are starting to bear fruit. For example,
state something to the effect that you took a dive headfirst into the
social media pool and already have acquired 625 new friends, several of
whom you converted to customers when they came to the showroom. Or you
may want to say, "we weaned our faucet lines from 163 down to 24 that
we now focus on. Our sales, margins and profits all increased as a
result." Two examples is all you need to really get the discussion
going because your peers are likely to respond with recent
accomplishments of their own.
Bar time also presents a perfect opportunity to talk about
problems you are working on or challenges you are looking to overcome.
When you are networking with your peers, talk about what's different
now compared to six months ago and why. It's a great way to catch up
with old friends, and a better tool to really engage in a meaningful
discussion.
Finally, don't be shy about asking your peers for opinions
and their advice. To get the conversation going, you may want to say,
"our business is really starting to take off. I know you guys are also
doing well, especially since you started using iPads in your showroom.
Can you explain what you had to do to get buy-in from your staff to
move away from paper catalogs and use electronic libraries on tablets
instead?"
When you are at the DPHA Conference, don't miss the
opportunity for meaningful engagement and guidance from your peers.
Instead of responding with the standard one-word or one-phrase answers
to questions about how your business is doing, think about follow-ups
that can start a conversation about challenges, or issues and
experiences that you want to discuss from a resource that is rarely
available at any other time of the year. And it's also okay to have a
drink or two.
Do you need more reasons to attend the DPHA Conference? Let
us provide another one. It will make your business better. If you
waited until the last minute to reserve, there's still time to make
your business better. Contact Rebekah Covay at rebekah@dpha.net or call her at 630-854-3911 to reserve.
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