Traditional
brick-and-mortar retail stores continue to be challenged. Macy's
decided to close 100 stores. The Limited is closing all
brick-and-mortar retail operations at more than 250 stores. Sears
produced its worst financial results ever. On the other end of the
retail spectrum, however, traditional etailers Warby Parker, Amazon and
Bonobos announced plans to open more brick-and-mortar locations as part
of their omni-channel strategy.
Then there is Nordstrom, who is trying to reinvent itself and reach
out to consumers to deliver better in-store experiences. It is
accomplishing this goal by partnering with cult brands such as New
Classics, Gentle Monstor, Madewell, Topshop, Warby Parker and Bow &
Drape to create pop-up stores within Nordstrom locations, not only to
create a different shopping experience, but also to cater to the
Millennial generation.
Nordstrom is not alone in its efforts to create new compelling
customer experiences through creative partnerships. Nieman Marcus plans
to create Rent-the-Runway stores in its traditional department store
format. JC Penny has also announced plans to open nearly 600 Sephora and
Nike stores-within-stores.
Strategic partnerships with other retail brand names makes sense
for department stores because it allows them to test new brands and
merchandise without having to make a major investment in their inventory
or a build-out. If the partnership works, the relationship continues on
a more traditional retail paradigm. Pop-up stores also provide
opportunities to quickly respond to trends while introducing new
merchandise.
What does this mean for decorative plumbing and hardware
showrooms? Are there potential opportunities for you to partner with
related products and provide a more compelling customer experience
through a pop-up store within your showroom? Would it make sense to
partner with a soft goods line that offers towels, robes, etc., or
companies that sell bathroom organizing accessories, lighting or other
products? Please share you thoughts on the DPHA Facebook page or with our LinkedIn group. We'd like to know if you believe a pop-up store would work in a showroom environment.
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